Q1. Trade company or manufacturer?
We are manufacturer, warmly welcome to visit our factory!
Q2. Is it easy to operate for the new user ?
It is very easy ,we offer you operating videos in English language, also our technician can help you via MSN ,Skype teamviewer etc.
Q3. What i need to do when the machine suffer trouble?
Make sure all the wires be connection well ,and keep your lens and mirrors be clean ,then check your laser tube and talk details to us.
Q4. How to maintain the machine?
A, After 3 hours working, it's better close 10 minutes.
B, Keep lens and mirrors clean.
C, The water for laser tube should keep clean and lower temperature, in winter you need input antifreeze.
Q5. What about MOQ?
No MOQ limit ,If you purchase 10sets or more ,we will give you some discount.
Q6. Is there any other model for choose?
Yes,you can choose other model as your requirement .(According to your material & the size of your material )
Q7 .How about the life-span of the laser tube ?
If you operate the machine rightly, it can reach to 6000-7000hours.(RECI laser tube can be max to 10000hours), It depends on your usage.
For example, if it works 8 hours per day, the detailed data as follows:
1, If you set the power at 20%-30% of the total power, the service life is about 1-2years
2, If you set the power at 40-50% of the total power, the service life is about 1 year
3, If you set the power at 70%-80% of the total power, the service life is about 6-8 months
Q8: How can I know the power of the laser tube has been exhausted?
A: you can check the color of the laser beam ,new and strong laser tube is purple when working, otherwise it will bewhite color.
Q9:Is it better to increase blow system to improve laser processing performance?
A: It works for some kind materials,it can stop firing
Q10: How long time does it take for a learning of the laser machine operation ?
A:If you are able to use some basic graphic design software, it will only take a few hours to master the operation, You just need to do some simple tests on different processing materials to learn how to adjust the speed and laser power.
Q11: Is it harmful to human body when in operation?
A: It is not harmful, as long as the laser don't direct shoot the skin and eyes.
Q12: Do I need buy two laser machines to engrave or cut separately?
A: No,our machine can fulfill two purpose .
Q13: Does it need to be connected by a laptop or computer?
A: Yes, either is ok, It supports Windows XP, Win 7 and other operating systems.
Q14:What kind of graphic format does it support?
A: JPG,PNG,BMP,PLT,DST,DXF,CDR,AL,DSB,GIF,MNG,TIF,TGA,PCX,JP2,JPC,PGX,RAS,PNM,SKA,RAW etc.
Q15:How to distinguish laser tubes with different powers and applications?
A: 1. Laser tube length(relatively speaking, the longer, the bigger/stronger)
2. Laser tube diameter(relatively speaking, the thicker,the stronger)
3.The machine with bigger laser tube can cut deeper&more quickly, also its light spot is bigger, So, it is better to choose low-power for engrave, such as 40w, 50w, or 60w and strong power for cutting.